We want you to know that we’ve turned off this group chat and are making sure that group chats like this won’t be allowed in the future. We found a technical error that allowed ’s friend to create a group chat with and one or more of ’s parent-approved friends. A child’s friend in the app could create a group chat with them and then invite people from their own list of parent-approved friends, even when their parents hadn’t approved their child to talk with those people.įacebook’s email, seen by The Verge, read: The social media giant had been sending messages to parents informing them of a “technical error”. The Verge discovered that Facebook had made an embarrassing slip up. Kids can only connect with parent-approved contacts, which creates a more controlled environment Individuals can video chat and message with children using the regular Messenger app, but only if the child’s parent approves them. It is not possible to search for individual children on the service. The service, which doesn’t allow ads, must be installed by parents, who must approve the child’s contacts. Launched in December 2017, Messenger Kids is an Android and iOS app designed for users under 13. The company was found apologizing to parents via email after a hole in the supposed closed-loop messaging system allowed children to join group chats with people their parents hadn’t approved. Facebook was red-faced this week after admitting to a loophole in its child-focused Messenger Kids system.
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